About us
Determined to create something better, REPLYNETWORK was formed to help small/mid-sized businesses reach that next level without losing their personality.
Founded in 2001, we have over 20 years’ experience in helping businesses develop success in their business technologies. With a deliberate choice to maintain a small client base, it ensures personalized, white-glove service, allowing for deeper engagement and customized support.
A few things we’re great at
Our service offerings cater to customer needs
We excel in Cybersecurity, Network Administration, Systems Administration, Incident Response Management, and provide Proactive Monthly Services, ensuring efficient and secure operations for our clients’ technical infrastructure.
Cybersecurity Consulting
Specializing in cybersecurity consulting services, we offer a range of advanced solutions to protect businesses from cyber threats. This includes Virtual Chief Information Security Officer (vCISO) services, providing strategic leadership and guidance on security matters. Additionally, our firm offers Endpoint Detection and Response (EDR) solutions for proactive threat detection and response, along with advanced threat protection which measures to safeguard against sophisticated cyberattacks.
Microsoft Partner – M365/Azure
As a Microsoft Certified Partner, we offer expertise in maximizing the potential of Microsoft365 suite of productivity and cloud hosted collaboration tools. We help businesses streamline cloud implementations, improve communication and collaboration, and achieve their digital transformation goals.
Managed Service Provider
Providing Managed Service Provider (MSP) solutions for both cloud and on-premises infrastructures. We ensure seamless transitions and reliable support for clients’ IT infrastructures, enabling them to focus on their core business activities while maximizing efficiency and security.
Get started
Our business is helping your business succeed.
Whether you need help with business planning, need back office support or need to change up your game for higher-level executive action, we’ve got programs and services you need to help your business grow.
Measure your progress
Our IT Solutions don’t start at planning and end after deployment.
Our driving focus is on improved production and growth for small businesses, we treat all our clients as individuals and don’t think a one-sized-fits-all solution will work. We’ll help you develop a customized IT strategy to your unique position.
Services
Service Desk
Technical Support
Dedicated engineers
Personalized Approach
Network Monitoring & Care
Cisco – Router, switches and Firewalls
Fortinet – Firewalls an VPN
Proactive Maintenance & Support
Cloud Backups
Disaster Recovery
Business Continuity
Data Restoration
Account Management
Patching, Security and Inventory Reports
Vendor Management
Licensing assessments & guidance
Security
MFA – Multifactor Authentication
PCI Compliance
NIST, CIS, CMMC, GDPR, CTPAT governance and compliance
Customer Satisfaction
We keep our client base small so that we can provide a higher level of value to your businesses technical services needs.
95% customer retention rate
Strategic Partnerships
Established Partnerships with National IT Services and Solutions Providers
vCISO Roles
- Developing and implementing comprehensive cybersecurity strategies.
- Managing the organization’s overall security posture.
- Ensuring compliance with relevant laws, regulations, and standards.
- Conducting risk assessments and audits.
- Overseeing incident response and recovery plans.
- Educating and training staff on security best practices.
Tabletop excercises
- Scenario-based Planning: The exercise involves a hypothetical scenario, such as a data breach, ransomware attack, or system outage, which is likely to affect the organization.
- Objective Setting: Goals are established to guide the exercise, which may include testing the effectiveness of response plans, improving communication between departments, identifying gaps in current security measures, and enhancing overall preparedness.
Policy Build/Reviews
- Identification of Requirements: Understanding the specific cybersecurity needs of the organization based on its size, industry, regulatory environment, and risk profile.
- Development of Policies: Creating comprehensive policies that address various aspects of cybersecurity, such as access control, data protection, incident response, and network security.
Incident response managment
- Containing the incident to prevent further damage, such as isolating affected systems or networks.
- Eradicating the threat, which may involve removing malware, closing security gaps, and implementing security patches.
- Recovering from the incident by restoring systems and data from backups, and returning to normal business operations as securely and quickly as possible.